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We take our customer care very seriously. While our aim is to make our website
easy to understand and navigate, we know there are times when you may need a bit
of assistance, and we pride ourselves on our excellent customer service.
We have provided a number of ways for our
Customer Care Team to help you:
Hybrid Audio Technologies World Headquarters
Hybrid
Audio Technologies, Inc.
6775 Payton Road
Cumming GA 30041 USA
Phone: 1.770.888.8200
Facsimile:
1.770.888.8610
Hours of Operation: Monday - Friday: 8:00am - 5:30pm (Eastern Standard Time).
Hybrid Audio Technologies Western
Distribution Hub
Hybrid
Audio Technologies West
21151 S. Western Avenue, Suite 242
Torrance CA 90501
Phone: 1.310.999.6060
Hours
of Operation: Monday - Friday: 8:00am - 5:30pm (Pacific Standard Time).
Voice Mail
If you get voice mail during regular business hours, it means
that we are likely assisting another customer and cannot take your call at that
moment. Likewise, should you call during federal USA holidays or on the
weekend, you will likely receive our voice mail system. Please
leave a detailed message with your call-back telephone number. A customer
representative will typically be in contact you within 24 hours of the
first business day. For faster service, please e-mail us.
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For product information
or assistance: |
info@hybrid-audio.com |
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For
product sales inquiries: |
sales@hybrid-audio.com |
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For customer support, service inquiries or assistance: |
support@hybrid-audio.com |
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If you are the
media: |
media@hybrid-audio.com |
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To refer a friend, dealer, car audio
representative, or international car audio distributor: |
referrals@hybrid-audio.com |
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To report problems with the hybrid-audio.com
website, problems with e-mail, or to give criticism or praise regarding our web
presence: |
postmaster@hybrid-audio.com |
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For Hybrid Audio
Technologies West, our western USA shipping hub and distribution depot,
or to speak to the Western USA Team Hybrids coordinator, Jim Becker: |
jbecker@hybrid-audio.com |
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For outside sales or marketing inquiries,
or to speak with the marketing director, David Edwards: |
dedwards@hybrid-audio.com |
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For our special
events coordinator and Team Hybrids show events booking and information;
Gina Torres: |
gtorres@hybrid-audio.com |
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For the
world-wide coordinator of Team Hybrids; Bill Pleasant |
bpleasant@hybrid-audio.com |
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For Team Hybrids
International Auto Sound Challenge Association (IASCA) Team inquiries in the USA;
Hajji Grape: |
hgrape@hybrid-audio.com |
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For Team Hybrids
United States Auto Sound Competition (USACi) Team inquiries in the USA;
Jorge Juaristi: |
jjuaristi@hybrid-audio.com |
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For Team Hybrids
Mobile Electronics Competition Association (MECA) Team inquiries in the USA;
David Edwards: |
dedwards@hybrid-audio.com |
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For Team Hybrids
inquiries in Canada; Jason Gay: |
jgay@hybrid-audio.com |
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For Team Hybrids inquiries
in England and Europe; Mark Stringer: |
mstringer@hybrid-audio.com |
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For Team Hybrids inquiries
in Trinidad and Tobago; Dinelle Mangalsingh: |
dmangalsingh@hybrid-audio.com
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For dealer or distributor inquiries, media inquiries,
Team Hybrids inquiries outside of North and South America, Europe and
the UK, or to speak to the
founder, Scott Buwalda: |
sbuwalda@hybrid-audio.com |
In
most cases we
will respond to you within 24 hours, during regular business hours. All email
correspondence is completely confidential.
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