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We take our customer care very seriously. While our aim is to make our website
easy to understand and navigate, we know there are times when you may need a bit
of assistance, and we pride ourselves on our excellent customer service.
We have provided a number of ways for our
Customer Care Team to help you:
For product information
or assistance:
info@hybrid-audio.com
For
product sales inquiries:
sales@hybrid-audio.com
For customer support, service inquiries or assistance:
support@hybrid-audio.com
For dealer or distributor inquiries, marketing and media inquiries, or to speak to the
founder, Scott Buwalda:
sbuwalda@hybrid-audio.com
For Team Hybrids inquiries in the USA and Canada:
bpleasant@hybrid-audio.com
For Team Hybrids inquiries outside of the USA and Canada:
mstringer@hybrid-audio.com
In
most cases we
will respond to you within 24 hours, during regular business hours. All email
correspondence is completely confidential.
1.770.888.8200
Monday - Friday: 7:00am - 5:00pm (Eastern Standard Time)
Saturday and Sunday: Closed, but there is periodically someone here available to
take your call.
Voice Mail: If you get voice mail during regular business hours, it means
that we are likely assisting another customer and cannot take your call at that
moment. Likewise, should you call during federal USA holidays or on the
weekend, you will likely receive our voice mail system. Please leave a
detailed message with your call-back telephone number. A customer representative will typically be in contact you within
48 hours of the
first business day. For faster service, please e-mail us. Our
e-mail system is manned seven days a week.
1.770.888.8200 (digitally routed)
Send your inquiries to:
Hybrid Audio Technologies, LLC
6775 Payton Road
Cumming GA 30041 USA
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